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FAQ

Learn More About Our Services

  • Who will be cleaning my home?
    At True Clean Naturals, we take pride in sending only the best to clean your home. Our team consists of highly trained individuals who have undergone a thorough background check to ensure they are trustworthy. Additionally, for your added protection, all of our employees are insured and bonded so you can have peace of mind knowing that your home is in good hands.
  • How do I book online?
    1. Visit our website and navigate to the "Book Online" section. 2. Choose the service or appointment type you require. 3. Select your preferred date and time from the available options. 4. Fill in your contact and payment details. 5. Once you have confirmed your booking, you will receive a confirmation email with all the details. If you have any questions or need further assistance, please don't hesitate to contact our customer service team. We're always here to help
  • How do I set up recurring cleans?
    Setting up recurring cleans with True Clean Naturals is easy and convenient! Simply give us a call or send us an email, and we will work with you to determine the best schedule for your cleaning needs. We offer weekly, bi-weekly, and monthly cleaning options, and can customize a plan that fits your budget and preferences. Once we have determined your cleaning schedule, we will send you a reminder email or text message the day before your scheduled cleaning. You can trust that our team of experienced and professional cleaners will arrive on time and ready to get your home or office looking its best. At True Clean Naturals, we believe that a clean environment should be accessible to everyone. That's why we offer affordable and flexible cleaning services that are designed to meet your unique needs. Contact us today to set up your recurring cleans and experience the difference of a truly clean and natural home or office.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.

Billing & Pricing

Packages That Fit Your Budget

Accepted Payment Methods

We believe in transparency when it comes to pricing. Our packages are designed to fit different budgets and needs. Contact us to discuss your options and find the best package for your home.

Cancellation Policy

We understand that sometimes plans change. If you need to cancel your service, please give us a 24-hour notice to avoid any cancellation fees.

Satisfaction Guarantee

We take pride in our work and strive to provide the best service possible. If for any reason you are not satisfied with our service, please let us know and we'll do our best to make it right.

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